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Our Impact

TLC for Kids has delivered a combined total of more than 16.8 million positive impacts (and counting) to sick children and their families since 1998.

The Stats that Matter : 2024 outcomes

Thumbnail for 297,388 : Minutes of Distraction via the Tap 2 Distract App

297,388 : Minutes of Distraction via the Tap 2 Distract App

This accurately records the total minutes of distraction and play provided by the Tap 2 Distract App each year (2024 data). The data comes directly from backend analytics. User privacy is a priority—only usage patterns are recorded, with no personal data collected, as no sign-in or login is required.

Thumbnail for 1,367 : Children and Families Supported by Rapid TLC & TLC Ambulance

1,367 : Children and Families Supported by Rapid TLC & TLC Ambulance

This records the number of children and family members directly supported through our RAPID TLC and TLC Ambulance programs each year (2024 data). Every request is documented via our referral system, ensuring each moment of care is accurately counted. TLC Ambulance trips are carefully planned and recorded for impact.

Thumbnail for 1,336,647 : The number of times the Distraction Box Program is used

1,336,647 : The number of times the Distraction Box Program is used

This figure reflects the annual use of the Distraction Box during medical procedures (2024 data). Hospitals complete surveys to provide real-time data on usage. The impact extends beyond the child—helping reduce anxiety and stress for families and healthcare professionals, making hospital visits a little less overwhelming.

How we measure our impacts:

At TLC for Kids, we measure our impact with precision and care, ensuring every moment of support is accurately recorded each month and collated at the end of each financial year.

  • The Tap 2 Distract App’s total annual usage time is captured directly from backend analytics while maintaining strict user privacy, tracking only session frequency, timing, and selected activities without requiring any personal logins.
  • Our Rapid TLC and TLC Ambulance programs document every request through a structured referral system, where healthcare professionals reach out for urgent support. Each approved request represents a child or family in need, and every TLC Ambulance journey is meticulously planned and recorded, reflecting the deep significance of each experience.
  • Meanwhile, hospitals using our Distraction Box program provide real-time feedback through regular surveys, confirming its widespread use and the profound ripple effect it has, easing anxiety for children, providing reassurance to families, and assisting healthcare professionals in delivering care.

By combining all these figures, we capture the full scale of our impact, demonstrating the millions of moments of comfort, relief, and joy we create every year.


Changepath 5/5 Gold Seal

We’re incredibly proud to have a 5/5 rating on Changepath, reflecting our commitment to transparency, accountability, and making a real difference for sick kids and their families. Check out our rating here

TLC for Kids Services

TLC Ambulance

The TLC Ambulance is the first program of its kind in Australia, offering an immersive and engaging experience that differentiates the vehicle from other patient transport vehicles. The TLC Ambulance is more than just a vehicle – it offers a beautiful, memorable day out for families to treasure forever.

Learn More

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