Our Impact

Real Help. Real Kids. Right Now.

16,877,378

Total Meaningful Moments Delivered

Every act of support, every moment of relief, and every helping hand makes a difference.

902,615

Tap 2 Distract Minutes of Distraction

Helping kids find calm in the chaos, one tap at a time.

16,614,806

Distraction Box Uses

Helping hospital staff distract kids during procedures across 400+ hospitals in Australia and New Zealand.

52,934

Children and Family Members Supported

From urgent Rapid TLC requests to unforgettable Ambulance trips, we provide direct support when it’s needed most, with compassion, care, and speed.

Ongoing impact tracking since 1998 💙

These numbers are live and constantly changing — refresh to catch the very latest!

Every number you see above isn’t just a statistic – it’s a real moment of support, relief, kindness, and help delivered exactly when it was needed most. It’s a powerful reminder of what’s possible when people who care enough to make a difference, unite for a shared purpose.

“She loves her school, especially seeing her friends and teachers.”
A special school visit was made possible with the TLC Ambulance. Elsa’s joy in seeing her friends and teachers again created lasting memories for her and her family.

The Stats that Matter : 2024 outcomes

297,388 : Minutes of Distraction via the Tap 2 Distract App

This accurately records the total minutes of distraction and play provided by the Tap 2 Distract App each year (2024 data). The data comes directly from backend analytics. User privacy is a priority—only usage patterns are recorded, with no personal data collected, as no sign-in or login is required.

1,367 : Children and Families Supported by Rapid TLC & TLC Ambulance

This records the number of children and family members directly supported through our RAPID TLC and TLC Ambulance programs each year (2024 data). Every request is documented via our referral system, ensuring each moment of care is accurately counted. TLC Ambulance trips are carefully planned and recorded for impact.

1,336,647 : The number of times the Distraction Box Program is used

This figure reflects the annual use of the Distraction Box during medical procedures (2024 data). Hospitals complete surveys to provide real-time data on usage. The impact extends beyond the child—helping reduce anxiety and stress for families and healthcare professionals, making hospital visits a little less overwhelming.

How we measure our impacts:

At TLC for Kids, we measure our impact with precision and care, ensuring every moment of support is accurately recorded each month and collated at the end of each financial year.

The Tap 2 Distract App’s total annual usage time is captured directly from backend analytics while maintaining strict user privacy, tracking only session frequency, timing, and selected activities without requiring any personal logins.
Our Rapid TLC and TLC Ambulance programs document every request through a structured referral system, where healthcare professionals reach out for urgent support. Each approved request represents a child or family in need, and every TLC Ambulance journey is meticulously planned and recorded, reflecting the deep significance of each experience.
Meanwhile, hospitals using our Distraction Box program provide real-time feedback through regular surveys, confirming its widespread use and the profound ripple effect it has, easing anxiety for children, providing reassurance to families, and assisting healthcare professionals in delivering care.

By combining all these figures, we capture the full scale of our impact, demonstrating the millions of moments of comfort, relief, and joy we create every year.

Changepath 5/5 Gold Seal

We’re incredibly proud to have a 5/5 rating on Changepath, reflecting our commitment to transparency, accountability, and making a real difference for sick kids and their families. Check out our rating here

TLC for Kids Services

TLC Ambulance

The TLC Ambulance is the first program of its kind in Australia, offering an immersive and engaging experience that differentiates the vehicle from other patient transport vehicles. The TLC Ambulance is more than just a vehicle – it offers a beautiful, memorable day out for families to treasure forever.

Learn More